I worked with Monique on two business critical projects for E.ON, both involved complex change interwoven with ambiguous industry regulations. This complexity lead to challenging timeframes and uncertainty on how the business should proceed.

The key to success in both projects was providing clarity to the IT development teams of the business requirements so progress could be made. Monique as the project Business Analyst provided that clarity through her attention to detail and persistence in securing the true business requirement. She was a key part of the projects eventual success and the solution was greatly enhanced by her efforts, I would have no hesitation in recommending Monique.

Monique’s recommendations for business process changes and optimisations enabled E.ON to incorporate new Ofgem regulatory requirements on time and with minimal effect on the process timeline. She is proficient in identifying the root requirement(s) to enable the quickest and most efficient way to solve a problem.

Her calm and amiable manner, clear communication and ability to motivate and negotiate with people guarantee results. She understands the big picture, whilst also having attention to detail.

Monique proved herself to be an adaptable BA, picking up a different sector and set of systems very quickly to deliver key project solutions for us. She is motivated, eloquent, personable, and able to elicit solid requirements from stakeholders who don’t always know clearly what they want. She also worked to a high standard throughout. You want a contract BA to hit the ground running, and Monique certainly did this for us.

Monique fulfilled a challenging role as a Business Analyst and Project Manager at a time when business requirements were changing almost weekly. She implemented a change control approach which enabled the technical team to deliver whilst still allowing flexibility to the business; providing some much needed stability to the project.